Tony Munroe
Director, IT Program Management · IAM & Identity Security · Cloud & Infrastructure · Epic EHR
San Diego, CA
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(619) 339-3325
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[email protected]
Professional Summary
30-year enterprise IT career leading Identity & Access Management, cloud transformation, Epic EHR infrastructure, and large-scale agile delivery programs at Nasdaq-listed biotech, Big Pharma, and major health systems. Currently directing Okta IAM strategy and compliance at Exelixis. Proven at the scale of Kaiser Permanente (870 sites), Gilead Sciences (30+ person program teams), and Stanford Hospital (Epic Ambulatory + Inpatient go-lives).
Core Competencies
Identity & Access Management (IAM) ·
Okta Administration & Lifecycle Management ·
SSO / MFA Migration ·
SOX & GxP Compliance ·
RBAC ·
AWS Cloud Program Management ·
Agile / Scrum Master ·
Epic EHR Infrastructure ·
Digital Transformation ·
Disaster Recovery & Data Center Build-out ·
Network Infrastructure (VoIP / WLAN / LAN) ·
Matrixed Team Leadership ·
Risk & Issue Management ·
RACI / SIPOC ·
Vendor Management ·
MS Project
Professional Experience
Jul 2023 – Present
Exelixis — Alameda, CA
Director, Product Management – Identity and Access Management (IAM) | Information Cyber Security
- Program Management of the Okta implementation, administration, and lifecycle management
- Define Okta IAM policies and standards to ensure compliance within internal security policies and external regulatory requirements (e.g. SOX, GxP)
- Partner with IT, HR, and Business Units for application onboarding, access provisioning, role based access control (RBAC), and lifecycle management
- Lead and mentor the team of Okta IAM engineers
- Implementation of Identity Governance (IGA) and Phish Resistant MFA
Jan 2019 – Jul 2023
IT Solutions · Consultant · Roswell, GA
Aug 2022 – Jul 2023
Client: Exelixis · Senior Agile Program Manager
- Program Manager for Cloud DevOps Engineering team delivering Digital Transformation, Data & Analytics, Bioinformatics, and Scientist initiatives to AWS
- Migrated 130 applications from OneLogin Protect to Okta Verify SSO and MFA as Program Manager / Scrum Master for the Okta and Auth0 SSO programs
- Drove product/feature-centric delivery framework engaging Business Owners, Product Managers, Product Owners, and Engineering teams
- Facilitated all Scrum ceremonies: Backlog Grooming, Sprint Planning, Daily Standup, Sprint Demo, Retrospectives
Jan 2019 – Aug 2022
Client: Gilead Sciences · Senior IT Infrastructure & Agile Program Manager
- Program Manager / Scrum Master for a 30+ person cross-functional team of Program Managers, Project Managers, Architects, DevOps Engineers, and Support Engineers
- Program Manager for Technical Stack and Network Upgrade of the Disaster Recovery Data Center
- Program Manager for Cloud DevOps supporting the Oracle EBS → SAP implementation
- Championed Agile delivery framework across Cloud DevOps programs; facilitated velocity-based sprint planning and capacity management
- Covered full infrastructure domain: Networking, Storage, Servers, Cloud, Data Center, Collaboration, Testing Automation, and Infrastructure Operations
Aug 2015 – Jan 2019
Healthcare IT Leaders · Consultant · Alpharetta, GA
Aug 2015 – Jan 2019
Client: Scripps Healthcare · Program Manager – Enterprise Architecture – Epic Program
- Program Manager for Infrastructure (Server, Storage, Network, End User Devices) for full Epic implementation
- Coordinated Epic Infrastructure build-out across Physical Servers (AIX/Linux/WinTel), VM/UCS, Storage, Citrix, Network, and Firewalls for Test, Production, and DR environments
- Managed End User Device deployment across 5 hospital and 30 clinic locations — assessment, procurement, deployment, and validation
- Technical Liaison to Epic Build Team and Clinical Teams (Physicians, Nursing, Pharmacy, Lab, Radiology)
- Member: SOAR Committee, Enterprise Architecture Oversight Committee (EAOC), Epic Leadership Group
Dec 2006 – Aug 2015
Intellix Solutions, LLC · Director · San Ramon, CA
Apr 2013 – May 2015
Client: Kaiser Permanente · Program Manager – VoIP 3rd Party Integration/Discovery
- Directed national VoIP 3rd-party integration discovery program spanning ~870 Kaiser Permanente sites
- Coordinated Regional PMs, Telephony Analysts, Business Consultants, and Vendors to capture legacy PBX integration baseline data at scale
- Delivered weekly status reports to IP Network Services Leadership; developed common tools, processes, and training standards
Oct 2012 – Apr 2013
Client: Kaiser Permanente · Program Manager – Infrastructure – Network Track
- Program Manager / Chief of Staff for Infrastructure Network Tracks: Voice (VoIP), WLAN, LAN, Network, Engineering, and PMO
- Developed program dashboards and Status Health Reports with Network Services Design, Engineering, and Operations
- Applied RACI and SIPOC to optimize cross-functional IT and business processes
Nov 2011 – Oct 2012
Client: UCSF School of Medicine · Program Manager – Academic Research Systems – IDR Project
- ARS Program Manager for IDR data center migration from SDSC (UC San Diego) to UCSF Minnesota Street Data Center
- Led infrastructure application build-out (HOM Mapper, i2b2, Oracle, Sybase) and multi-phase de-identified data loading from APeX Clarity
Feb 2011 – Oct 2011
Client: UCSF Medical Center · Program Manager – APeX Technical Project
- IT APeX Technical Program Manager for the APeX (Epic) EHR implementation program
- Project Manager for Apex Technical Infrastructure: AIX, Caché, Citrix, Epic Applications, Network
- Managed 10+ reporting PMs across Haiku/Canto/MDM, Nuance Dragon, Legato Backup, CapsuleTech, Philips Agilink, and IDR/Clarity Research
- Reported status weekly to CIO, PMO, and Steering Committees
Mar 2010 – Feb 2011
Intellix Solutions · Sr. Project Manager
- IT Project Manager for software and infrastructure implementations across multiple vendor engagements
- Developed project plans, implementation plans, and post-implementation support documentation
Aug 2008 – Mar 2010
Client: Kaiser Permanente · Program Manager – Integrated Delivery PMO
- Program / Release Manager for Infrastructure – Continuous Availability Program, Integration Broker Build-out Track
- Managed Integration Broker build-out within Disaster Recovery Data Center — procurement, installation, configuration, testing, and production certification
- Directed Alternate Data Center build-out for Hospital Regions: SCAL, NCAL, Hawaii, Northwest
- Created Integrated Project Plan for all Continuous Availability Tracks; produced status reports for IT Steering Committee and Board of Directors
Dec 2006 – Jul 2008
Client: Stanford University Hospital & Clinics · Sr. Activation Project Manager
- Developed minute-by-minute cutover implementation and back-out plans for Silver and Gold Activation Go-Lives (Epic Ambulatory and Inpatient)
- Facilitated go-live planning with Epic Module Build Teams, Ancillary Systems (Lab, Pharmacy, Radiology), Data Migration, and Interface teams
- Shift Lead for Command Center providing post-go-live support across hospital and clinic caregivers
- Conducted Table Top and Dry Run review sessions for all activation plans
Jun 2005 – Dec 2006
Science Application International Corp (SAIC) — San Diego, CA
Lead Test Engineer
- Test Lead for SAIC Corporate IT application upgrades — legacy and newly acquired platforms
- Implemented Mercury Quality Center; established QA process models, test objectives, and environment standards
- Coordinated functional, system, regression, and integration testing; managed defect resolution lifecycle
- Reported test results and milestones to Senior Management
Jan 2001 – Jun 2005
Kaiser Permanente · Lead Technology Consultant · Oakland, CA
Jan 2003 – Jun 2005
Lead – KP HealthConnect (KPHC) Production & Development Support
- Managed 20 support engineers providing 24×7×365 KPHC EMR support across hospitals and clinics nationwide
- Core team member defining and implementing the Production Support Framework for National and Regional IT and Business/Hospital
- KPHC Application Support liaison to all eight KP Regions; provided on-site go-live support for every regional KPHC implementation
- Facilitated Severity 1 and Severity 2 Triage Bridges for KPHC issues
Apr 2002 – Jan 2003
Manager – Technical Environments Dev Support Team
- Managed support staff of 15 members across three locations (Oakland, Walnut Creek, Pasadena)
- Liaison from Technical Environments to Development/Build Environment Teams; facilitated Technical Triage Bridges for issue resolution
Jan 2001 – Apr 2002
Sr. Technology Consultant – CIS Implementation
- Developed minute-by-minute cutover and back-out plans for CIS 1.0 Activation and Go Live (Hawaii)
- Systems Integration Lead for Clinical Content Migration into CIS
Jul 1998 – Jan 2001
Science Application International Corp (SAIC) — San Diego, CA
Lead Software Test Engineer / Analyst · Program Manager (KP-CIS Project)
Feb 1995 – Jul 1998
Kaiser Permanente – California Service Center — San Diego, CA
Functional Testing Systems Analyst – Foundations Systems
Education
2002
Masters of Business Administration (MBA)
University of Redlands · Redlands, CA
1992
Bachelor of Arts, International Business
San Diego State University · San Diego, CA